Covantis Status - Major Conversations Service Interruption Affecting All Users – Incident details

All systems operational

Major Conversations Service Interruption Affecting All Users

Resolved
Major outage
Started 3 months agoLasted 22 minutes

Affected

Voyages

Major outage from 8:15 AM to 8:38 AM

Updates
  • Resolved
    UTC
    Resolved

    Hello,

    Covantis issue affecting conversations has now been resolved.

    We are doing a deep-dive investigation on what happened and to ensure it does not happen again.

    If you have any questions you can contact our support team by email at support@covantis.net.

    Thank you,
    The Covantis Support Team

  • Investigating
    UTC
    Investigating

    Hello,

    We're currently investigating an issue on the Covantis platform that is affecting all users access to Covantis Voyages Conversations

    End user impact:
    Users will see a "Conversations service unavailable" message when trying to view conversations

    We are treating this with the highest priority and our operations and development teams are currently investigating.

    If you have any questions you can contact our support team by email at support@covantis.net.

    Thank you,
    The Covantis Support Team