Covantis Status - Major Voyages Service Interruption Affecting All Users – Incident details

Major Voyages Service Interruption Affecting All Users

Resolved
Operational
Started 6 months ago

Affected

Voyages

Operational from 7:20 PM to 7:20 PM

Updates
  • Resolved
    UTC
    Resolved

    Hello,

    We're recently experienced an issue on the Covantis Voyages platform that affected all users.

    End user impact:
    Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the Voyages application.
    Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation

    We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation.

    If you have any questions you can contact our support team by email at support@covantis.net.

    Thank you,
    The Covantis Support Team