Covantis Status - Major/Minor Covantis eBL Service Interruption Affecting Some/All Users – Incident details

Major/Minor Covantis eBL Service Interruption Affecting Some/All Users

Resolved
Major outage
Started 6 months agoLasted 20 minutes

Affected

eBL

Major outage from 6:35 PM to 6:55 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    Hello,

    We're recently experienced an issue on the Covantis eBL platform that affected all users.

    End user impact:
    Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the eBL application.


    Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation.


    We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation.If you have any questions you can contact our support team by email at support.ebl@covantis.net.

    Thank you,

    The Covantis Support Team